Payment Policy
At Londenza, we strive to provide a secure and seamless shopping experience. We offer a variety of trusted payment methods to ensure your transaction is handled with the highest level of security.
Accepted Payment Methods
We currently accept the following payment options for all orders:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Maestro.
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
All payments are processed securely in real-time at the point of purchase.
Currency & Pricing
All transactions on londenza.com are processed in GBP (£). The price you see at checkout is the final price you pay. There are no hidden fees or additional transaction charges added by us.
Secure & Encrypted Payments
Your financial security is our top priority. Our website uses SSL (Secure Socket Layer) encryption technology to protect your personal and payment information. This ensures that your data is encrypted before it is sent over the internet.
Note: We do not store your credit card details on our servers. All sensitive information is handled by our PCI-compliant payment processors.
Order Confirmation
Once your payment has been successfully processed, you will automatically receive an Order Confirmation email. This email serves as your receipt and contains your order number and summary. If you do not see this email within a few minutes, please check your spam folder or contact us.
Troubleshooting Failed Payments
If your payment is declined, please ensure that:
- Your billing address matches the information on file with your bank.
- Your card has sufficient funds and is authorised for online transactions.
- All card details (number, expiry date, CVV) were entered correctly.
If you continue to experience issues, we recommend contacting your bank or trying an alternative payment method.
Contact information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
E-mail Address: info@londenza.com
Phone number: +447367026880
Store name: Londenza
Address: 11 Ponsonby Terrace, London SW1P 4PZ, United Kingdom
Customer service available hours
Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT+1 London)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT+1 London)